Reference

What You Agree To When You Use noe177

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits through DANA, OVO, and GoPay, account access, and how disputes are handled.

Account Holder ResponsibilityDANA, OVO, GoPay Wallet TermsJurisdiction-Dependent AccessFair Use & Account ConductAmendment Notification Policy
noe177 What You Agree To When You Use noe177
ACCOUNT SECURITY AND DATA

How We Handle Your Account and Data

We take account security and data handling seriously — not as a policy formality, but because your wallet connections and personal details sit at the centre of how the platform works. Here's what that means in practice.

Data Retention

We retain account data for as long as your account is active and for a period after closure, as required by applicable obligations. You can request a summary of what we hold via the help form.

Cookie Use

We use session cookies to keep you logged in and functional cookies that remember your preferred payment method — such as DANA or OVO — across sessions. You can manage these in your browser settings.

Account Security

Account access is protected by your login credentials and optional OTP verification. If you suspect unauthorised access, use the account lockout option in settings immediately and contact support.

Requesting Changes

To update personal details, wallet connections, or to request account closure, go to account settings or submit a request through the help form. Identity verification is required for sensitive changes.

TERMS SUPPORT CONTACT

Reach Us About Your Account Terms

Questions about how these terms apply to your specific account — withdrawal holds, wallet verification, or a clause you're unsure about — go to our account support team. We're reachable through live chat inside the account dashboard, or by submitting a query through the help form. Players in Batam and across Indonesia can access the same support path on mobile without needing a desktop.

Live Chat Access live chat directly from your account dashboard. It's the fastest way to get a terms-related question answered by the support team.
Help Form Submit a written query through the help form in your account settings. Useful for detailed questions about wallet verification or account review status.
Account Dashboard The account dashboard is where term notifications, verification requests, and policy update alerts appear first — check it regularly after logging in.

Common Questions About These Terms

These are the questions our account team hears most often about how the terms apply day-to-day — covering wallet use, account conduct, and your rights as a member.

No. Your payment wallet must match the name on your noe177 account. Mismatched wallet deposits are flagged during withdrawal verification and may require additional identity confirmation before funds are released.

You'll be notified before any change takes effect. If you don't accept the update, close your account before the effective date. Continuing to use the platform after that date means you've accepted the new version.

Submit a data request through the help form in your account settings. Include your registered contact detail and we'll respond through the same channel within the next review cycle.

The core terms are the same across Indonesia, but access to certain features may vary depending on local law and eligible regions. We recommend checking availability for your specific area before using restricted features.

Creating multiple accounts, using automated tools to interact with the platform, or providing false identity information are all violations. Accounts found in breach may be suspended pending review, with wallet balances held during that process.

Verification is reviewed in cycles. Once you submit your ID through account settings, the status updates in your dashboard. If there's a delay beyond the normal review period, contact support via live chat for a status update.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.